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Q: What is the IP rating of your outdoor fixtures? What does it mean?
A: Our outdoor fixtures typically have IP65/IP66/IP67 ratings. For example:

IP65: Dust-tight and protected against low-pressure water jets (suitable for general outdoor use).

IP67: Dust-tight and submersible in water up to 1 meter for 30 minutes (ideal for heavy rain or temporary flooding).

Q: What is the color temperature and Color Rendering Index (CRI) of the fixtures?
A: We offer a color temperature range of 2700K-6500K, with a CRI ≥80 (premium models have CRI ≥90) for accurate color reproduction.

Q: Are the fixtures’ materials corrosion-resistant?
A: Yes. The housing is made of die-cast aluminum with anti-corrosion coating or engineering plastics, suitable for coastal or high-humidity environments.

Q: Are the mounting brackets compatible with standard interfaces?
A: Yes. They use NEMA-standard interfaces or universal U-shaped brackets, compatible with mainstream mounting accessories.

Q: Do low-voltage fixtures (e.g., 12V/24V) require a transformer?
A: Yes. Low-voltage fixtures require an external waterproof transformer (e.g., DC power for solar systems). Voltage requirements are specified in product descriptions.

Q: What is the power factor of your LED fixtures?
A: Our LED fixtures have a power factor ≥0.9, minimizing grid losses and meeting energy efficiency standards.

Q: Can the fixtures operate in extreme temperatures (-30°C or +50°C)?
A: Yes. They feature wide-temperature range drivers and weather-resistant materials, with an operating range of -30°C to +50°C.

Q: Are the fixtures protected against lightning or voltage fluctuations?
A: Yes. Built-in 4kV surge protection safeguards against lightning-induced currents and grid fluctuations.

Q: Are the fixtures stable in high-wind conditions?
A: Yes. The design meets wind resistance standards (e.g., 12-level wind resistance), with reinforced brackets and bolts for stability.

Q: What communication protocols do smart outdoor fixtures support?
A: They support Wi-Fi, Zigbee, and Bluetooth, and can integrate with platforms like Google Home and Apple HomeKit.

Q: Can the fixtures be powered by solar systems?
A: Yes. Select models support DC12V/24V input and can connect directly to solar panels or energy storage systems.

Q: Do the fixtures support group control or scene modes?
A: Yes. Use our mobile app to set up group control, schedules, or dynamic brightness adjustments (e.g., dimming effects).

Q: How do I clean the fixture surfaces?
A: Wipe with a soft, dry cloth. For stubborn stains, use a mild neutral cleaner. Do not use high-pressure water on non-IP67 fixtures.

Q: What should I do if the fixture flickers or dims unexpectedly?
A: Possible causes:

1. 1. Unstable power supply → Check the power source or transformer.

   2. Driver failure → Contact customer support for replacement.

Q: Can LED modules be replaced after reaching end-of-life?

A: Yes. Our modular design allows users to replace LED modules (original replacement parts required).

Q: Are the products internationally certified?
A: Yes. They are certified to CE, RoHS, and FCC standards, with select models compliant with UL/CUL (North America) or IP ratings (global).

Q: Is electromagnetic radiation from the fixtures harmful?
A: Our products meet ICNIRP non-ionizing radiation safety limits, with emissions far below thresholds for safe use.

Q: Can the fixtures be used underwater (e.g., pools or fountains)?
A: Yes. We offer IP68-rated submersible fixtures for installations up to 3 meters underwater.

Q: Are they suitable for high-altitude regions (e.g., above 3000 meters)?
A: Yes. Drivers are designed for low-pressure, high-altitude environments, but ensure proper ventilation.

Q: Can the fixtures integrate with motion sensors?
A: Yes. They are compatible with PIR (infrared) sensors or radar sensors for automatic activation.